Frequently Asked Question's
1. Read this FAQ's page for compliance (✓)
2. Select rental items (we know, it's so hard to narrow down!) & check with us on availability
3. Determine whether delivery services or self pickup/drop-off (will-call) is available & which is best for you - more info below
4. Sign the "Rental Vows" (Rental Agreement). Within a few days of completing the Agreement, you will receive a customized invoice via email
5. Pay deposit. A non-refundable 50% deposit is requested to secure your reservation. Remaining deposit is due no later than 2 weeks prior to rental date
6. Enjoy our rental gems!
Not yet! Right now we are an online store only. Our warehouse is unavailable to the public, however, all rentals can be viewed on our fabulous website! We do our best to provide an accurate representation of our rental products via photos and descriptions.
Yes, we do have a delivery fee which is separate from the rental fee. Our delivery services are assessed based on mileage, ease of access, items & quantity of items rented, as well as requested services. We ask for a specific address and rental list to provide the most accurate quote.
• $250 rental minimum for delivery services to Utah County & Salt Lake County
• $500 rental minimum for delivery services to Heber City & Park City
We offer will-call services for most small items and, on occasion, larger items at our discretion. This is an option we grant responsible clients who sincerely vow to take the utmost care of our furniture. All will-call items must be transported in an enclosed vehicle or trailer. We do not charge extra for this service, however, we do require a Security Deposit which includes a $50 “late-fee deposit”. These fees/deposits are refundable once our items are returned on time, clean, and in good condition. If the items are returned late, dirty, or damaged, you may forgo all (or a portion) of your deposit/fee, depending on the circumstances.
Please bring enough individuals to transport the furniture/rentals to your vehicle. Utah Vintage Rentals does not supply moving supplies for will-call’s. You are responsible for supply moving blankets, tie downs, etc. If you are permitted will-call services and have an event that goes through Saturday night, you must return all rental items before 10:30 PM Saturday evening. If you are unable to return by 10:30 PM a discounted second day rental charge will be added to your reservation in order to return items Monday morning.
• Fri-Sat pick-up, $100 rental minimum
• Mon-Thurs pick-up, $50 rental minimum (must be picked-up between 10 AM – 5 PM and returned between 10 AM – 5 PM the following day)
Yes! Contact us for more information & special pricing.
Not yet! As of now, our items are rented “à la carte”.
No; this is the one day of the week the hubby and I take off! Xo.
Our items are charged per 24-hour rental. Weekends are no exception. However, don't fret if your event is longer than a 24-hour period! We offer discounts for multiple day rentals - woohoo!