Frequently Asked Questions
Reserving rentals is as easy as saying “I do” to your favorites! Here's how it works:
- Review Our FAQ's (✓): Start by reading this page to ensure everything’s crystal clear—compliance is key!
- Choose Your Favorites: We know, narrowing it down is the hardest part! Select your dream rental items, then check availability by requesting a quote.
- Plan for Pickup & Drop-off: Since we’re not currently offering delivery services, all rentals will need to be picked up and returned to our location in Lehi, Utah. Make sure you have appropriate transportation—see details below!
- Sign the "Rental Vows": Seal the deal with our Rental Agreement to lock in your treasures!
- Pay the Deposit: A 50% non-refundable deposit secures your reservation, with the remaining balance due no later than two weeks before your rental date.
- Enjoy the Magic: Once you’ve reserved your items, sit back and relax—our rentals will add the perfect sparkle to your event!
Vehicle Requirements: Items must travel in a Uhaul-style cargo van or secure enclosed trailer. Open truck beds won’t work for our treasures! Upholstered seating must always remain upright during transit—no exceptions! Pickup will be in Lehi, Utah.
Security Deposit: While there's no extra charge for self-transport, we do ask for a refundable Security Deposit, which includes a $50 late-fee deposit. This deposit is fully refundable as long as items are:
- Returned on time
- Clean
- In great condition
- If any items are returned late, damaged, or unclean, a portion (or all) of the deposit may be forfeited depending on the situation. We want all of our treasures to return just as they left!
Transport Assistance: Be sure to bring your team of helpers to handle our beautiful items! We don't provide moving supplies, so you'll need to bring your own moving blankets, tie-downs, and any other essentials to keep your rentals safe and sound on their journey.
Cinderella Rule: If your event runs through Saturday, make sure all self-transported items are back by 10:30 PM on Saturday to keep your rental as a single-day rate. Saturday night drop-off not possible for your event? No problem! Let us know, and we'll let you know alternative options.
Currently, we don’t have a showroom. Our catalog is available online, where you can browse all of our rental items on our website. We go the extra mile to ensure each item is accurately represented through detailed photos and descriptions.
Although in-person visits aren’t an option, we’d be delighted to send you additional photos of any items you’re interested in. Just let us know how we can help!
Yes - cue the party dance! 🎉 Contact us for more details and special pricing.
Not yet! As of now, our items are rented “à la carte”.
Sunday returns are possible with a $50 charge (limited availability).
Sunday pickups are not available.
Our items are charged per 24-hour rental. Weekends are no exception. However, don't fret if your event is longer than a 24-hour period! We offer discounts for multiple day rentals - woohoo!
We get this question a lot! At this time, we do not ship our decor items out of state. Thank you for understanding!